Support Centre
We're here to help you navigate your medical journey with confidence. Find answers, get assistance, and connect with our support team.
Getting Started
How to Search for Treatments
Learn how to find the perfect treatment and clinic for your needs using our advanced search and filter options.
Read article →Understanding Clinic Profiles
Discover what information is available on clinic profiles and how to evaluate different options.
Read article →Creating Your Account
Step-by-step guide to creating your HealMinded account and managing your profile.
Read article →Requesting Quotes
How to request and compare quotes from multiple clinics for your treatment.
Read article →Booking & Quotes
Booking Your Treatment
Complete guide to booking your medical treatment, from initial consultation to confirmation.
Read article →Understanding Your Quote
Learn what's included in treatment quotes and how to compare different offers.
Read article →Rescheduling or Canceling
Information about our rescheduling and cancellation policies.
Read article →Pre-Treatment Preparation
What to do before your treatment, including medical tests and documentation.
Read article →Payment & Billing
Payment Methods
Learn about accepted payment methods including credit cards, bank transfers, and payment plans.
Read article →Understanding Your Invoice
Detailed breakdown of what's included in your medical invoice and payment terms.
Read article →Insurance Coverage
Information about insurance acceptance and how to submit claims for reimbursement.
Read article →Travel Assistance
Visa Requirements
Everything you need to know about Turkish visa requirements and application process.
Read article →Flight Booking Tips
Best practices for booking flights for medical travel and flexible ticket options.
Read article →Accommodation Guide
Recommended hotels and apartments near major medical facilities in Turkey.
Read article →Airport Transfers
Arranging safe and comfortable airport transfers to your clinic or hotel.
Read article →Still Need Help?
Our support team is available 24/7 to assist you
Live Chat
Chat with our support team for instant help
Medical Emergency?
If you're experiencing a medical emergency, please contact your clinic directly or call local emergency services immediately.
Turkey Emergency Number: 112
Available 24/7 for medical emergencies